Manual QA / Supporter

Full-time Onsite (Katowice / Silesia)

Your Job in a nutshell:

The QA Role:

… You are our manual Quality Gate, working side by side with Automation Engineer.

… You know the platform inside out.

The Application Expert / Supporter Role:

… You help our customers in platform related issues.

Pick your own office!

Wow! Together with your colleagues you pick your own office either in Katowice City or somewhere in Silesia – make yourself comfortable. (We run out of space)

Your daily work (QA Part)

  • Determine, Design and Write Test Cases from Requirements and User Stories.
  • Work closely with the application development team, improve processes and tools
  • Communicate with other QAs and business analyst to clarify requirements/provide a quick test
  • Feedback
  • Ensure test cases reflect product requirements
  • Troubleshoot issues to determine if they are environmental issues or code defects
  • Support in fields CI – work together with DevOps Team
  • Ensure Test Progress reports are daily updated, and all Test tasks are reviewed and closed at the end of the Sprint.

Your daily work (Supporter)

  • Building up knowledge database, tutorials, employee trainings
  • Analyse, Prioritize and Classify incoming tickets, forwarding if needed to 2nd-level support, ensure SLA
  • Support CRM-Software (house internal) and Office-related usage
  • Installation-Support (internal) for PCs, peripherial devices, software
  • Support customers and employees to act, behave and communicate in a secure way

Describes you best

  • You can do the job and have already the relevant experience!
  • Respect and live our core principles: Collaborate and over communicate; Prioritize impact; Maintain a high personal standard; Share knowledge and experience; Drive a culture of ownership and responsibility.
  • Experience identifying the genesis of a defect, using debugging tools (e.g. Firebug), analyzing stack traces, code, log-files and other artefacts
  • Great attention to details and strong analytical skills!
  • Strong affinity for security
  • You have good communications skills (speaking English, German is a plus)

Plus points for...

  • A background in finance / crypto / digital assets
  • Scripting skills (e.g., Selenium, Java/Javascript, NodeJS)
  • Want to develop into the role mid-term of a QA Automation Engineer

Conditions

  • Cutting edge tech, cutting edge-industry, drive revolution!
  • International work environment and flat organization
  • Competitive salary
  • Flexible working hours (One Day Home-office per week), Casual work attire
  • Up-To-Date Equipment (e.g. Notebook, Screens, etc.)
  • Free choice of peripheral equipment (mouse, keyboard, etc.)
  • Height Adjustable Desk, Eye-Caring-Lightning, ergonomic office chairs