General Information

Modified on: Thursday, August 31, 2023

Are there restrictions for certain countries?

Yes, residents from the following countries cannot have an account on the SMART VALOR exchange:

  • Afghanistan
  • Algeria
  • Bolivia
  • Ecuador
  • Iran
  • Iraq
  • Morocco
  • Myanmar
  • Nepal
  • North Korea
  • North Macedonia
  • Pakistan
  • Russia
  • Serbia
  • South Sudan
  • Sudan
  • Syria
  • Uganda
  • USA
  • Yemen

In addition, citizens of the USA are also restricted from participation. If you have listed that you have dual citizenship, including American citizenship, please reach out to us at support@smartvalor.com.

What is the legal structure of SMART VALOR?

Smart Valor Group (SMART VALOR) comprises three legal entities:

 

  • SMART VALOR AG Switzerland (SMART VALOR CH) is a company incorporated under Swiss Law with its registered office in Zug, Switzerland. SMART VALOR is a Swiss financial intermediary, whose focus is to enable trading in Digital Assets to a wide community.
  • SMART VALOR AG Liechtenstein (SMART VALOR LI) is a company incorporated under Liechtenstein Law with its registered office in Vaduz, Liechtenstein. SMART VALOR LI operates the VALOR Platform allowing for trading in digital assets. In addition, SMART VALOR LI offers services for storing digital assets.
  • SMART VALOR Services GmbH (SMART VALOR DE) is a company incorporated under German law with its registered office in Munich, Germany. SMART VALOR DE provides and develops the IT infrastructure for the VALOR Platform.

 

How SMART VALOR is regulated or licensed?

 

SMART VALOR is operating out of two premium jurisdictions trusted by millions of investors globally.

 

  • Switzerland

Member of VQF, a Swiss regulatory organization supervised by FINMA. You can lookup SMART VALOR in the FINMA registry here: https://www.finma.ch/en/authorisation/self-regulatory-organisations-sros/sro-member-search/

 

  • Liechtenstein

FMA registered Digital Asset Exchange and Token Custodian. Subject to the Liechtenstein Due Diligence Act. You can look up SMART VALOR in the Liechtenstein Commerical Registry here: https://www.oera.li/cr-portal/suche/suche.xhtml

How to keep updated with news from SMART VALOR?

Want to keep up with all things SMART VALOR? Our Blog has got you covered!

 

News about our platform can be found in multiple places. The best one to follow would be our blog which can be found here: SMART VALOR Blog.

 

We post regular updates about the platform here as well as different promotions and general crypto insights which might be useful or interesting to our customers here.


Investor Relations Page

 

Are you an investor in the company? Want to keep up with our latest press releases and quarterly financial reports? Head on over to our Investor Relations page and you will find everything you need.

 

Feel free to read up our Company overview or watch one of our company presentations. Once done, you can scroll down to find all of our reporting, as well as our financial calendar.


Social media platforms

 

Do you spend all day on Social Media? We won’t judge, in fact, we love spending time there as well! You can find our pages and groups on the following social media platforms:

Can I send crypto to another SMART VALOR customer?

Currently, it is not possible to send cryptocurrencies to another Smart Valor customer, due to technical limitations of the blockchain network. If you want to send cryptocurrencies to another account of the Smart Valor exchange, we recommend using a wallet as an intermediate step (e.g. MetaMask, Trust Wallet, or another Exchange), otherwise, the funds can be lost.

What assets can I find at SMART VALOR?

On the SMART VALOR exchange you can find the following cryptocurrencies:

Valor (VALOR)
 
Dash (DASH)
 
SuperRare(RARE)
 
1inch Network (1INCH)
 
EOS (EOS)
 
The Sandbox(SAND)
 
Aave (AAVE)
 
Ethereum (ETH)
 
Synthetix Network Token(SNX)
 
Cardano (ADA)
 
Kyber Network (KNC)
 
Uniswap (UNI)
 
Axie Infinity(AXS)
 
Chainlink (LINK)
 
USD Coin (USDC)
 
Basic Attention Token (BAT)
 
Litecoin (LTC)
 
Tether (USDT)
 
Bitcoin Cash (BCH)
 
Decentraland(MANA)
 
Stellar (XLM)
 
Bitcoin (BTC)
 
Maker (MKR)
 
Ripple (XRP)
 
Compound (COMP)
 
Paxos Gold (PAXG)
 
yearn.finance(YFI)
 
Curve DAO Token(CRV)
 
Solana (SOL)
 
Polkadot (DOT)
NEAR Protocol (NEAR)  

As well as the following digital fiat currencies: 

  • Swiss Franc (CHF)
  • Euro (EUR)
  • US Dollar (USD)
  • British Pound (GBP)
  • Swedish Krona (SEK)

 

*Disclaimer: We have delisted PegNet from our exchange. If you still have PEG in your Wallet, please reach out to us via support@smartvalor.com.

Is custody on SMART VALOR safe?

At SMART VALOR, the security of customer assets is of top priority. Our custody provides the highest level of security. We have signed a contract and work closely with the leader in the enterprise-grade digital asset security industry. The main principles are security and insurance. Our contactor regularly performs thorough security tests, invites auditors to review the strict data standards, and creates a unique insurance policy that secures digital assets both in storage and in transit.

 

Are my funds insured?

 

Our customers benefit from a unique insurance policy of our custody providers that insures users’ assets, whether they are in storage or in motion. To ensure business continuity in case of an unforeseen incident, the disaster recovery plan of our custody provider consists of hourly backups across multiple layers.